Senior Project Manager, Client Delivery Operations

Location: Mexico City, Mexico; hybrid work with two required office days per week at the Reforma office in CDMX

Company

hirify.global is an independent full-funnel marketing agency in the U.S. managing digital media across Commerce, Search, Social, TV, Audio, and measurement.

What you will do

• Run the Client Delivery leadership operating cadence, including agendas, pre-reads, decision tracking, ownership, and follow-through.
• Program-manage internal change initiatives such as process rollouts, tooling changes, and new ways of working.
• Track commitments across senior leaders and close the loop when initiatives stall.
• Build and maintain trackers, status views, organizational documentation, and process documentation.
• Prepare executive and cross-functional review materials, turning complex inputs into clear decision-ready summaries.
• Coordinate with Resource Management, Finance, Product, PMO, and RevOps to remove blockers and improve operating processes.

Requirements

• Near-native written and spoken English for executive-facing documents and meetings with senior U.S. leaders.
• At least 5 years of project or program management experience, ideally in an agency, consultancy, or professional services environment.
• Strong emotional intelligence and the ability to manage senior stakeholders with competing priorities.
• Excellent organization, diligence, adaptability, and follow-through.
• Comfort working in a flexible hybrid arrangement with two days per week in the Reforma, CDMX office.

Nice to have

• Experience running internal operations or a chief-of-staff-style function.
• Comfort pulling, validating, and explaining data.
• Familiarity with digital marketing or media operations.
• Experience supporting distributed teams across U.S. and LATAM time zones.

Culture & Benefits

• Flexible hybrid work environment with unlimited paid time off and 16 paid holidays.
• Major medical, dental, vision, minor medical, and life insurance coverage.
• Savings Fund with a 10% employer match, subject to a 10% employee contribution.
• Paid parental leave, including 16 weeks for birthing parents and 6 weeks for non-birthing parents.
• LinkedIn Learning, mentorship, and leadership and management development programs.