Order Management Analyst, OTC (SaaS)

Location: Ireland

Company

Builds a software delivery platform that helps engineering teams release features safely, target customer experiences, run experiments, and improve release stability.

What you will do

• Review Salesforce opportunities for complete and accurate pricing, product or SKU alignment, contract terms, ARR, and required fields before processing in NetSuite.
• Create and monitor indirect sales orders through AWS Marketplace and resolve offer issues with AWS Support.
• Validate provisioning details and coordinate order forms, amendments, approvals, and contracts with Sales, Customer Success, and Deal Management.
• Support Salesforce CPQ administration, integration testing, UAT, and improvements to order-to-cash workflows and controls.
• Apply ASC 606 knowledge to flag revenue recognition considerations and support audit-ready month-end and quarter-end close activities.
• Report on order accuracy, cycle times, and recurring issues while training stakeholders and recommending process improvements.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent practical experience.
• 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance or systems role, ideally in B2B SaaS.
• Hands-on experience with Salesforce and Salesforce CPQ; experience with NetSuite and AWS Marketplace is strongly preferred.
• Working understanding of ASC 606 principles for SaaS and subscription contracts.
• Strong attention to detail, analytical skills, Excel proficiency, and the ability to manage high order volumes during close periods.
• Ability to work independently and collaborate effectively with Sales, Customer Success, Deal Management, Finance, and IT or Systems teams.

Nice to have

• Experience with Salesforce-to-NetSuite or similar CRM-to-ERP data flows.
• Familiarity with contract lifecycle management tools such as Ironclad or DocuSign CLM.
• Experience with systems testing, UAT, reporting or dashboard tools such as Tableau, and process documentation.

Culture & Benefits

• Collaborative, respectful, open, humble, and kind working environment.
• Cross-functional partnership across Sales, Customer Success, Deal Management, Finance, and Systems.
• Equal opportunity workplace that values diversity and inclusion.

Hiring process

• Formal interview process required before an offer is made.