Quality Improvement Specialist (Healthcare)

Location: 15 Green Street, Melrose, MA, United States; full-time, onsite day shift

Salary: $72,371.94–$90,464.92 annually, based on full-time equivalent

Company

hirify.global operates MelroseWakefield Hospital and Lawrence Memorial Hospital, providing clinical care, community health programs, urgent care, outpatient services, and physician services in the north suburban Boston area.

What you will do

• Facilitate the QAPI process with medical staff, nursing, and ancillary departments.
• Identify and execute performance improvement and quality opportunities across the hospital system.
• Collect, analyze, and report data, identifying statistically significant trends and communicating results to stakeholders.
• Support regulatory readiness, accreditation compliance, Environment of Care rounding, and corrective action follow-up.
• Educate leaders, medical staff, patient care services, and ancillary departments on compliance activities.
• Maintain regulatory documentation, Policy Manager information, NetLearning reports, and related readiness records.

Requirements

• Bachelor’s degree in Health Administration, Public Health, or a related field.
• At least two years of relevant healthcare experience.
• Strong analytical, problem-solving, communication, presentation, and organizational skills.
• Knowledge of patient safety principles, clinical terminology, regulatory requirements, process maps, and rapid-cycle improvement techniques.
• Proficiency with Microsoft Word, Excel, PowerPoint, databases such as MS Access, and medical record software.
• Ability to facilitate multidisciplinary meetings, manage multiple priorities, and work with interprofessional teams in a fast-paced environment.

Nice to have

• Three years of Quality Improvement experience.
• Certified Professional in Health Quality certification or willingness to obtain it within one year of hire.
• Six Sigma Yellow Belt certification or willingness to obtain it within one year of hire.

Culture & Benefits

• Full-time schedule of 40 hours per week on the day shift.
• Work supporting community health programs and efforts to reduce health disparities.
• Comprehensive benefits supporting health, financial security, and career growth.
• Compensation considers experience, certifications, education, skills, and internal equity.