Quality & Compliance Specialist (Customs Compliance)

Location: Hybrid role in Memphis, Tennessee, United States. Monday–Friday, 7:00 AM–3:30 PM.

Company

hirify.global provides freight forwarding, import and export services, customs brokerage, trade advisory, transportation, distribution, and e-commerce trade facilitation solutions.

What you will do

• Review customs entries submitted to U.S. Customs and other government agencies for accuracy and compliance.
• Correct and re-process entries, including ABI errors, census warnings, customs requirements, agency requirements, and customer requirements.
• Determine the correct classification of goods using databases, SOPs, tariff books, online resources, and customs guidance.
• Collect and maintain customs compliance documentation from customers.
• Work with internal departments, entry processing and cage teams, and customers to provide accurate service.
• Create referrals documenting corrections to support education and reduce future errors.

Requirements

• High school diploma or GED.
• Three years of business or customer service experience.
• Strong attention to detail and commitment to accuracy.
• Excellent analytical, problem-solving, written, and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment and work independently and collaboratively.
• Ability to handle confidential and sensitive information and follow government and organizational policies.

Culture & Benefits

• Hybrid work schedule with regular weekday hours.
• Paid training is provided.
• Regular collaboration with internal teams and customers.
• Benefits are available for eligible employees.