Senior Documentation Expert (ERP)

Location: Remote position based in Germany, with occasional on-site collaboration at offices in Berlin or Cologne. Up to 20 work-from-home days per year may be arranged anywhere in the EU.

Company

hirify.global is a leading European e-pharmacy focused on health products, digital services, and technology-enabled pharmacy operations.

What you will do

• Establish documentation standards, governance, and processes for ERP and Enterprise Systems knowledge.
• Ensure critical technical and business process knowledge is captured, maintained, and easily accessible.
• Develop a strong documentation culture across technology and delivery teams.
• Collaborate with Business Owners, Team Leads, ERP Consultants, Architects, Project and Delivery Managers, delivery teams, and QA teams.
• Improve sustainable documentation practices and challenge inefficient existing ways of working.

Requirements

• 7+ years of experience in technical documentation, knowledge management, or process documentation within complex ERP or Enterprise Systems environments.
• Experience with ERP platforms such as D365 F&O, SAP, or similar systems.
• Strong understanding of technical documentation and documentation governance.
• Hands-on knowledge of Confluence and Jira.
• Understanding of business process modelling using BPMN or comparable methodologies.
• Ability to collaborate with specialists across multiple disciplines and bring structure to complex information.

Culture & Benefits

• Comprehensive onboarding and welcome days.
• Flexible home-office arrangements, including up to 20 days per year anywhere in the EU.
• €500 allowance for setting up a home office.
• Access to anonymous, free mental-health support from nilo psychologists.
• Support for individual development through internal and external training.
• Employee referral bonus program.