Medical Appointment Scheduler

Location: Fairfax, Virginia, United States; onsite at the administrative office and call center

Company

Virginia Cancer Specialists is affiliated with McKesson Specialty Health and hirify.global and provides cancer care services.

What you will do

• Answer incoming calls, assess patient needs, direct calls, page clinic personnel, and relay messages accurately.
• Schedule new, referred, and returning patients, including outpatient appointments, testing, surgeries, hospital admissions, and follow-ups.
• Enter patient documentation, coding, insurance authorizations, referrals, and correspondence in electronic medical records.
• Maintain physician scheduling templates covering meetings, satellite schedules, rounding, and call coverage.
• Coordinate pre-certification, insurance verification, financial counseling, pre-operative testing, and required patient preparation.
• Communicate with patients, physicians, and clinic staff while protecting patient confidentiality.

Requirements

• High school diploma or equivalent.
• Entry-level position requiring 0–3 years of experience; medical office experience is preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work in an office and call-center environment, use office equipment, and sit at a computer for extended periods.

Nice to have

• Knowledge of medical terminology and coding.
• Experience with medical scheduling, referrals, insurance verification, or electronic medical records.

Culture & Benefits

• Work with healthcare professionals in a fast-paced patient-care environment.
• Medical, dental, and vision benefits.
• Paid holidays and 401(k).
• Equal opportunity employment.