Correspondence Representative I (Medical Billing Mailing Operation) - PFS (Remote)

Location: Remote role associated with Livonia and Walker, Michigan, and Davenport and Farmington Hills, Michigan locations in the United States.

Salary: $15.3159–$22.9739 per hour.

Company

hirify.global provides hospital and medical group healthcare services, including patient business and revenue operations.

What you will do

• Collect, organize, scan, redact, and index patient and insurance correspondence in OnBase or a similar document imaging system.
• Sort and date-stamp incoming fax, email, and postal correspondence and distribute it to the appropriate resources.
• Research returned mail, correct patient names and addresses in the accounting system, and resubmit mail for delivery.
• Support large-scale copying and mailing, including printing UB-04 forms and sending medical records by certified mail.
• Maintain inventories of supplies and envelopes, prepare operational reports, and provide relief or training support when needed.

Requirements

• High school diploma and at least one year of experience in a hospital, clinic, insurance, managed care, financial services, mailroom, or document imaging environment.
• Data-entry speed of 50–60 keystrokes per minute.
• Strong verbal and written communication, organization, accuracy, attention to detail, time management, and problem-solving skills.
• Basic knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.
• Ability to work independently, use keyboard and telephone systems, manage changing priorities, and handle multiple tasks.
• Must be able to work in the United States locations associated with the role.

Culture & Benefits

• Full-time employment in a collaborative, shared-leadership environment.
• Work is performed remotely while supporting office-based patient business services operations.
• Work environment is well-lit, temperature controlled, and low to moderately noisy.
• Commitment to ethical, person-centered care and an inclusive equal-opportunity workplace.
• Regulatory certifications and skills validation competencies are preferred.