Member Service Representative (Full-Time) - Midwest City

Location: On-site in Midwest City, Oklahoma, United States, with potential assignment or permanent transfer to neighboring branches within a reasonable commuting distance. Hours are Monday through Saturday based on business needs.

Salary: $19.38–$22.50 per hour

Company

hirify.global provides banking and financial services to its members through branch-based operations.

What you will do

• Provide guidance on deposit, lending, IRA, trust, estate, and credit or debit card products.
• Open and maintain member accounts, loans, and other financial products.
• Process deposits, withdrawals, loan payments, check cashing, and other routine transactions.
• Research and resolve basic account discrepancies and service requests.
• Identify cross-service opportunities through member education and relationship building.
• Handle cash and negotiable instruments securely while complying with applicable regulations.

Requirements

• Experience building effective relationships through rapport, trust, diplomacy, and tact.
• Research, analytical, problem-solving, judgment, and decision-making skills.
• Ability to work independently and collaboratively in a high-production, changing environment.
• Ability to navigate multiple systems and adapt to evolving technologies.
• Effective verbal and written communication skills.
• No formal education is required.

Nice to have

• Working knowledge of deposit and loan products, services, and operational procedures.
• Customer service experience, preferably in banking or another financial institution.

Culture & Benefits

• Full-time employment with competitive pay and benefits.
• Work in an energized, engaged, and mission-focused environment.
• Support team members by sharing knowledge and best practices as experience grows.

Hiring process

• Applicants receive a required online assessment by email.
• Completing the assessment is required for the application to be considered.