Creative Operations Knowledge Migration Intern

Location: Chicago, Illinois, United States

Company

hirify.global is an AI-powered advertising technology company providing an integrated platform for media, creative, and advertising intelligence.

What you will do

• Develop and organize operational documentation and knowledge resources for a product and workflow migration.
• Translate operational changes into knowledge articles, process guides, FAQs, job aids, and reference materials.
• Partner with Product, Process, Training, and Workflow Owners to gather and validate information.
• Audit documentation for accuracy, completeness, accessibility, and consistency.
• Identify content gaps, track documentation and training dependencies, and support migration-readiness reporting.
• Help coordinate training sessions and contribute to communications and operational-readiness initiatives.

Requirements

• Interest or experience in instructional design, communications, technical writing, training, knowledge management, or a related field.
• Strong writing, editing, verbal communication, and presentation skills.
• Ability to simplify complex information into clear and accessible resources.
• Strong organization, attention to detail, initiative, and follow-through.
• Ability to coordinate with multiple stakeholders and manage competing priorities in a fast-paced, cross-functional environment.
• Availability for approximately 30 hours per week from October 6 through December 17, 2026.

Culture & Benefits

• Practical experience in creative operations and knowledge management.
• Exposure to product and workflow migration, change adoption, and training coordination.
• Experience creating and governing operational documentation.
• Cross-functional project coordination experience.
• Opportunity to work with a multinational team across multiple countries and nationalities.