Assistant Manager - Optical (Optical Retail)

Location: 6822 West Greenfield Avenue, West Allis, WI 53214, United States

Company

hirify.global, part of National Vision, operates optical retail locations providing eyewear products and customer services.

What you will do

• Monitor profit, sales, performance goals, and store financial reports.
• Oversee the eyeglass department, ensuring efficient operations and compliance with company policies.
• Provide outstanding customer service and maintain quality standards, including reviewing remakes.
• Supervise, motivate, coach, and support opticians, contact lens sales associates, and reception staff where applicable.
• Coordinate with the General Manager, District Manager, and Corporate Office, and provide required store reporting.
• Support promotions, visual merchandising, staffing forecasts, recruitment, selection, and retention.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong oral and written communication, organizational, customer service, and problem-solving skills.
• Ability to analyze, create, and understand financial reports.
• Some duties may require specific licenses or credentials under applicable state laws.

Culture & Benefits

• Competitive pay and bonus opportunities.
• Health and dental insurance, flexible spending account, and 401(k) retirement savings.
• Paid time off, company holidays, parental leave, and overtime pay when applicable.
• Employee eyewear discount.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.