Commercial Client Administrator (Banking)

Location: hirify.global Center, New Orleans, Louisiana, United States

Company

hirify.global provides commercial banking services, including merchant services, treasury management, and wealth management.

What you will do

• Serve as the primary contact for business-client inquiries, resolving routine issues and escalating complex matters.
• Process and maintain documentation for new and existing commercial accounts in accordance with internal policies and regulatory requirements.
• Assist with loan documents, credit agreements, loan payments, transfers, and account setup.
• Support Relationship Managers with client onboarding by collecting and verifying documentation.
• Monitor account activity, investigate discrepancies, and coordinate client follow-up.
• Collaborate with underwriting, compliance, and operations while supporting fraud monitoring and Enhanced Due Diligence activities.

Requirements

• High school diploma or equivalent; an Associate’s degree is preferred.
• At least 1 year of related support experience, preferably in a financial institution.
• Basic knowledge of financial statements and the ability to learn loan documentation processes.
• Proficiency with Microsoft Office Suite and banking systems.
• Strong communication and organizational skills, with the ability to work under stress and meet deadlines.
• Ability to operate required equipment, interpret documents, travel if needed, and lift or carry approximately 10 pounds when required.

Culture & Benefits

• Full-time position supporting commercial banking clients and Relationship Managers.
• Work involves collaboration across underwriting, compliance, and operations teams.
• The role includes handling transactions and documentation with potential financial exposure to the bank.