Residence Administration Assistant

Location: hirify.global Okanagan Campus, Kelowna, BC, Canada

Salary: CAD 4,518.00–5,175.00 per month

Company

hirify.global is an educational institution focused on research, innovation, learning, and student services.

What you will do

• Coordinate student housing contract offers, room assignments, transfers, cancellations, fees, refunds, and eligibility reviews.
• Maintain student housing and meal plan financial accounts, including payment follow-up, refunds, fund transfers, journal vouchers, and account reconciliation.
• Advise students, parents, staff, sponsorship agencies, and campus partners on housing and meal plan matters.
• Prepare residence communications, batch emails, website updates, social media content, printed materials, and information-session support.
• Provide front-desk housing coverage, reconcile petty cash and purchase cards, and order office supplies.
• Work independently under the direction of the Residence Administration Manager and support other staff with housing systems and processes.

Requirements

• Completion of secondary school and a two-year post-secondary program in Business Administration, with three years of related experience, or an equivalent combination of education and experience.
• Strong customer service, written and oral communication, interpersonal, organizational, judgment, and discretion skills.
• Experience with basic accounting practices in an accounts receivable environment.
• Intermediate proficiency with Word, Excel, Outlook, WordPress, and databases.
• Ability to maintain accuracy, prioritize conflicting demands, meet deadlines, and handle confidential student information.
• Experience in an educational environment and knowledge of campus resources are assets.

Culture & Benefits

• Full-time staff position covered by a union agreement.
• Ongoing employment.
• Work is performed on the hirify.global Okanagan campus in Kelowna.
• Role includes collaboration with operational teams, campus partners, students, parents, and external sponsorship agencies.