Manager of Forward Deployed Engineering (AI)

Location: London, United Kingdom

Company

Notion is a collaborative AI workspace that combines knowledge, projects, meetings, automation, and AI tools for individuals, teams, and enterprises.

What you will do

• Lead, coach, and develop Forward Deployed Engineers delivering complex enterprise engagements across EMEA.
• Own technical discovery, solution design, implementation, launch, handover, and overall engagement quality.
• Guide the development and operation of custom agents, AI workflows, integrations, automations, and data pipelines.
• Oversee large-scale content and data migrations, including modeling, transformation, validation, cutover, and optimization.
• Advise customer engineering, IT, security, and business leaders on architecture and implementation decisions.
• Scale delivery standards, hiring and onboarding practices, quality reviews, documentation, and reusable engineering assets.

Requirements

• 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a related hands-on technical role.
• 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery.
• Proficiency in at least one of Java, JavaScript, Node.js, SQL, or Python, with the ability to review production-quality code.
• Hands-on experience with APIs, integrations, authentication, data transformation, production systems, and technical discovery.
• Strong architecture, debugging, estimation, risk assessment, stakeholder communication, and customer-outcome skills.
• Ability to balance standardization and customization while managing multiple complex enterprise engagements.

Nice to have

• Experience scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment.
• Experience deploying AI agents and building AI workflows using MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration.
• Experience with ETL or ELT workflows, schema mapping, validation scripts, and migration tooling.
• Experience influencing product roadmaps, supporting pre-sales, and creating technical delivery standards or internal tooling.
• Successful enterprise implementation experience across multiple industries or regions.

Culture & Benefits

• Work alongside teams building an AI-enabled system of record and collaboration platform.
• Emphasis on craft, durable solutions, intellectual curiosity, and practical use of AI as a work collaborator.
• Equal opportunity workplace with reasonable accommodations available during the application process.