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26 дней назад

Front of House Manager (Hospitality)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Front of House Manager (Hospitality): Leading guest-facing operations at a high-volume sports entertainment venue with an accent on service standards, team coaching, and shift execution. Focus on improving guest satisfaction, managing staffing and scheduling, maximizing area performance, and maintaining safety and operational standards during peak periods.

Location: Greensboro, North Carolina, United States. Onsite role with a flexible schedule including evenings, weekends, holidays, extended peak-period hours, and outdoor venue conditions.

Company

hirify.global is a sports entertainment company combining golf, food and beverage, events, and entertainment at high-energy venues.

What you will do

  • Lead front-of-house service and hospitality standards across the venue.
  • Stay visible on the floor, interact with guests, and improve satisfaction and safety.
  • Supervise, coach, schedule, onboard, and develop front-of-house team members.
  • Manage opening and closing procedures, assigned shifts, staffing, and delegation.
  • Use business metrics and guest feedback to improve performance, revenue, and profitability.
  • Support ordering, inventory management, facilities needs, and compliance with operating standards.

Requirements

  • 2+ years of restaurant, hotel, or entertainment venue management or supervisory experience.
  • High school diploma or equivalent.
  • Ability to obtain required licenses and certifications for the location.
  • Must be 21 years of age or older where required by state or local law.
  • Must be authorized to work in the United States; hirify.global participates in E-Verify.
  • Ability to lift and move up to 50 pounds occasionally and remain on foot and in motion for extended periods.

Culture & Benefits

  • High-energy, guest-focused workplace built around Fun, One Team, Excellence, Courage, and Caring.
  • Free play and half-price food for qualifying team members.
  • Health, dental, and vision benefits for qualifying team members.
  • 401(k) team member match.
  • Free mental well-being platform for qualifying team members.
  • Equal opportunity and inclusive employment environment.

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