Field Service Engineer (Semiconductor)

Location: Taichung, Taiwan. A first-year training assignment in Kaohsiung is required; after onboarding, the primary working location returns to Taichung. The role involves working at customer sites.

Company

hirify.global provides semiconductor systems and customer support services, including installation, qualification, repair, and maintenance.

What you will do

• Perform preventive, scheduled, unscheduled, and corrective maintenance on customer systems.
• Analyze machine problems, collect diagnostic information, troubleshoot issues, and execute repairs or standard service actions.
• Prepare parts, tools, equipment, and technical information for customer machine procedures.
• Document problems and hand over unresolved issues to second-line support with complete technical data.
• Train customers in equipment use and routine maintenance, and provide guidance on corrective actions.
• Support KPI, safety, 6S, security, quality, material delivery, process improvement, and operational reporting activities.

Requirements

• Master’s degree in a relevant engineering field, such as electrical technology, mechatronics, or mechanical engineering; equivalent experience may be considered.
• Experience as a Field Service Engineer or in a technical industry is required.
• Semiconductor industry experience is preferred.
• Knowledge of product functionality across main modules and sub-modules.
• Hands-on troubleshooting experience and proficiency with computer applications, data analysis tools, spreadsheets, and presentation software.
• Ability to work independently, escalate issues appropriately, document technical work, and support less experienced engineers.

Culture & Benefits

• Customer-focused work involving direct support at customer sites.
• Structured first-year on-the-job training assignment in Kaohsiung.
• Opportunities to maintain, broaden, and share technical knowledge within the work group.
• Inclusive and diverse workplace with equal-opportunity employment practices.