Business Operations Coordinator

Location: Remote from Mexico, Colombia, Brazil, Costa Rica, or Jamaica; working hours aligned with U.S. Business Hours.

Company

hirify.global is hiring for a client seeking operational support across business administration, field operations, billing, scheduling, CRM management, and client communication.

What you will do

• Coordinate daily operational workflows and support the Owner with administrative execution.
• Maintain accurate CRM records, job data, schedules, files, and workflow trackers across business systems.
• Process invoices, verify billing against completed work, monitor accounts receivable, and organize financial documentation.
• Monitor crew schedules, job progress, time entries, payroll coordination, and job-costing information.
• Manage inbound leads, client communication, follow-up schedules, email, Microsoft Teams communication, and operational correspondence.
• Prepare reports, proposals, RFP responses, vendor research, pricing comparisons, and municipal contract research.

Requirements

• Proven experience in operations coordination, administrative support, billing, invoicing, or business operations.
• Experience working across multiple business systems simultaneously with strong attention to detail and follow-through.
• Advanced proficiency with Microsoft Excel, Outlook, Word, Teams, and OneDrive.
• Experience using CRM systems and strong written communication and professional email management skills.
• Ability to work independently in a remote environment during U.S. Business Hours.

Nice to have

• Experience with field operations, service businesses, crew-based organizations, construction, landscaping, or home services.
• Familiarity with Aspire, Azuga, scheduling, payroll coordination, job costing, operational dashboards, or workflow trackers.
• Experience with municipal contracts, vendor management, or proposal preparation.

Culture & Benefits

• Fully remote work environment.
• Structured systems with clear expectations and direct ownership of critical workflows.
• High-impact operational support role working closely with business leadership.
• Potential career progression into Operations Manager, Executive Operations Manager, Chief of Staff, or Business Operations Manager.

Hiring process

• Initial phone screen.
• Spark Hire introductory video of 3–5 minutes, followed by a practical workflow or operations exercise.
• Client interview, offer, and onboarding.