8 дней назад
Client Services Rep 1 - Logistic Planner (Events)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Services Rep 1 - Logistic Planner (Events): Planning and coordinating compliant speaker bureau meetings in partnership with venues, food and beverage providers, audio-visual vendors, and internal planners with an accent on logistics execution, client service, and regulatory compliance. Focus on coordinating multiple meetings, resolving vendor and stakeholder issues, meeting SLA deadlines, and supporting US clients during night-shift hours.
Location: McKinley, Taguig City, Philippines; frequent onsite reporting required and night-shift work aligned with US standard business hours
Company
provides clinical research services, commercial insights, and healthcare intelligence for life sciences and healthcare organizations.
What you will do
- Coordinate venue booking and compliance checks for assigned speaker bureau meetings.
- Plan food and beverage requirements, including special attendee needs.
- Review and secure audio-visual requirements for sales representatives and speakers.
- Coordinate confirmations, documentation, task deadlines, and service-level deliverables with meeting planners and vendors.
- Escalate risks that may affect meeting compliance and resolve routine issues through analysis and information gathering.
- Maintain accurate timekeeping and keep internal and external stakeholders informed throughout the meeting lifecycle.
Requirements
- At least 2 years of event planning, customer service, or equivalent experience.
- Previous experience catering to US clients, preferably in phone-based customer service.
- Bachelor’s degree.
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
- Availability for US standard business hours, night shifts, and flexible or extended hours during peak periods.
- Amenable to work in McKinley, Taguig and report onsite frequently according to business needs.
Nice to have
- Relevant events or meeting planning experience.
- Pharmaceutical industry experience.
- Knowledge of SharePoint, Salesforce, Smartsheet, Twilio, CRM systems, or other relevant technology.
Culture & Benefits
- Work as part of a cross-functional meeting and speaker bureau planning team.
- Support in-person, hybrid, and virtual meetings for life sciences clients.
- Remote work is possible when business needs permit, with a suitable home workspace, dual monitors, reliable internet, and the ability to handle calls.
- Operate in a fast-paced environment with opportunities to work independently and collaboratively.
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