Customer Engineer (C2)

Location: Singapore, Singapore. On-site work with approximately 25% travel.

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor manufacturing and advanced display production.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Diagnose technical issues using digital analytics and basic diagnostic techniques, with support from senior engineers.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Work with customers and senior engineers to understand process flows, requirements, roadmaps, and business challenges.
• Train and mentor junior field service engineers.
• Communicate directly with customers and coordinate service activities.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet on-site safety, environmental, and COVID-19 requirements.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs and support.
• Regular travel is required for approximately 25% of working time.
• Physical work includes extended walking and standing, working in tight spaces and at height, climbing, lifting up to 35 lbs., and using hand and power tools.
• Cleanroom work requires personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.