Business Analyst / Sales Operations Analyst, Value-Added Partners (Semiconductor)

Location: Penang, Malaysia; onsite

Company

hirify.global is a full-service semiconductor foundry providing design, development, and fabrication services through a global manufacturing footprint.

What you will do

• Create and maintain dashboards, scorecards, recurring reports, business reviews, and executive-ready summaries for the Value-Added Partner program.
• Analyze partner performance, revenue, funnel, incentive, and program data to identify trends, risks, gaps, and opportunities.
• Translate analysis into recommendations that improve partner performance, program effectiveness, and business decisions.
• Coordinate partner onboarding, offboarding, incentive administration, documentation, and approval workflows.
• Maintain partner records, process documentation, checklists, business rules, and operating procedures.
• Track actions and issues across Sales, Legal, Finance, Trade Compliance, IT, and regional teams while improving data quality and operational efficiency.

Requirements

• Bachelor’s degree in Business, Finance, Engineering, Data Analytics, Supply Chain, or a related field.
• At least 5 years of experience in business analytics, sales operations, commercial operations, finance, program management, or a related role.
• Advanced Excel skills and experience building dashboards or reports with Power BI, Tableau, CRM data, or similar tools.
• Strong analytical skills, business acumen, critical thinking, organization, and ability to manage multiple priorities and stakeholders.
• Experience documenting, managing, or improving business processes, workflows, and operating procedures.
• Excellent written and verbal communication skills for clearly presenting insights, recommendations, risks, and next steps.

Nice to have

• Experience in semiconductors, high-tech manufacturing, sales operations, partner programs, or commercial operations.
• Familiarity with CRM systems, Power Query, SQL, workflow automation, or process improvement methods.
• Experience supporting partner onboarding, incentive programs, contract tracking, or cross-functional business operations.

Culture & Benefits

• Full-time employment within a multicultural and inclusive workplace.
• Employment offers are subject to background checks, applicable medical screenings, and local laws.
• Benefits are provided according to the applicable regional program.
• No recruitment fees are charged at any stage of the hiring process.