Senior Manager, KOL & External Engagement Platforms Global Capability Owner (AI)

Location: Remote for US-based candidates; listed location: Philadelphia, PA. The role requires 20–30% travel.

Base salary for US-based candidates: $140,800–$211,200 annually, plus potential bonus, equity, and benefits.

Company

hirify.global is a global biopharmaceutical company developing medicines for serious diseases, with a portfolio spanning sleep disorders, epilepsy, oncology, and neuroscience.

What you will do

• Define the product vision, outcomes, roadmap, prioritization logic, and governance standards for KOL and external engagement platforms.
• Translate stakeholder and business needs into product requirements, user stories, acceptance criteria, and measurable success metrics.
• Coordinate with technology leads, development teams, Activation, vendors, franchises, regions, finance, and contracting teams.
• Enable compliant planning, execution, and performance tracking for speaker programs, congresses, events, and external engagements.
• Design scalable KOL identification, co-creation, annual planning, and engagement workflows across customer engagement platforms.
• Monitor adoption, KPIs, engagement metrics, and user feedback to guide experimentation, backlog prioritization, and continuous improvement.

Requirements

• Bachelor’s degree in business, technology, marketing, science, or a related field.
• 6+ years of experience in pharmaceutical, healthcare, or another highly regulated industry.
• Experience in digital product management, product ownership, or managing product roadmap delivery within a cross-functional team.
• Experience with event and engagement management platforms, KOL engagement tools, and vendor-supported solutions such as SpotMe and VDE.
• Knowledge of Agile product development, product operating models, JIRA, Confluence, HCP compliance, and performance tracking.
• Experience using AI, automation, or agentic workflows and partnering with end users during discovery, design, and deployment.

Nice to have

• Advanced degree such as an MBA or relevant graduate degree.
• Experience in a product operating model and with digital and operational product teams.
• Experience with rare disease or specialty brands and their stakeholder dynamics.

Culture & Benefits

• Product-oriented operating model with cross-functional teams owning measurable outcomes.
• Focus on user discovery, experimentation, data-informed decisions, and continuous improvement.
• Collaboration across global teams and enterprise functions with an emphasis on inclusive leadership and accountability.
• US benefits may include medical, dental and vision insurance, 401(k) retirement savings, paid vacation, annual incentive compensation, and equity grants.