Assistant Manager - Optical

Location: 420 E Round Grove Road Suite 610, Lewisville, TX 75067, United States

Company

hirify.global is an optical retail business providing eyewear and related customer services through its stores.

What you will do

• Monitor profit, sales, and performance goals, including reviewing P&L reports.
• Oversee the eyeglass department, ensuring efficient operations and compliance with company standards.
• Supervise, coach, and motivate opticians, contact-lens sales associates, and, in some stores, receptionists.
• Maintain customer service and quality standards, including reviewing remakes and enforcing policies.
• Coordinate store reporting, promotions, advertising, and visual merchandising with store, district, and corporate leadership.
• Support staffing forecasts, recruiting, selection, and retention of store associates.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication and exceptional customer service skills.
• Strong organizational, analytical, and problem-solving skills, including the ability to understand and create financial reports.
• Some duties may require specific licenses or credentials under applicable state laws.

Culture & Benefits

• Full-time employment with competitive pay and bonus opportunities.
• Health and dental insurance, flexible spending account, and 401(k) retirement savings.
• Paid time off, company holidays, parental leave, and overtime pay when applicable.
• Employee eyewear discount.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.