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11 дней назад

Manager, Program Management - Operations Capability

70 000 - 130 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Manager, Program Management - Operations Capability (Operations/Learning Programs): Leading scalable learning programs for Seller Support and Risk Operations from intake through launch, measurement, optimization, and continuous improvement with an accent on cross-functional execution, stakeholder alignment, and measurable performance outcomes. Focus on prioritizing complex portfolios, managing roadmaps and dependencies, and using business KPIs and learner data to improve operational capability.

Location: Bentonville, Arkansas, United States; onsite at the Bentonville Home Office

Salary: $70,000–$130,000 annual base salary in Bentonville. A Sunnyvale, California range of $91,000–$169,000 is also listed, with possible performance bonuses and stock.

Company

hirify.global operates within Walmart’s marketplace ecosystem, supporting seller-facing operations and the capabilities required to serve sellers effectively.

What you will do

  • Lead, coach, and develop associates while establishing accountability, collaboration, and continuous improvement.
  • Manage intake, prioritization, and end-to-end execution of learning programs aligned with Seller Support and Risk Operations priorities.
  • Build stakeholder relationships and define performance needs, outcomes, risks, dependencies, and readiness requirements.
  • Coordinate with Instructional Design, Facilitation, Knowledge Management, Learning Operations, Operations, Product, and BPO partners.
  • Manage learning roadmaps, milestones, capacity, and competing priorities across assigned portfolios.
  • Measure program effectiveness using business KPIs, learner outcomes, and operational performance data.

Requirements

  • Bachelor’s degree in Business, Human Resources, or a related field plus 2 years of relevant experience, or 4 years of relevant experience without the degree requirement.
  • Experience in project or program management, compliance, operations management, or a related area.
  • Strong leadership, coaching, communication, consulting, and stakeholder management skills.
  • Experience with needs assessment, gap analysis, prioritization, learning strategy, and performance consulting.
  • Strong analytical skills using KPIs, learner data, and business performance metrics.
  • Ability to operate with judgment and integrity in a fast-paced, ambiguous environment.

Nice to have

  • Experience leading a cross-functional team.
  • Experience with Retail Link.
  • Experience with profit and loss responsibilities.

Culture & Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase opportunities, company-paid life insurance, and potential performance bonuses.
  • Paid time off, sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short- and long-term disability, company discounts, military leave pay, and adoption and surrogacy reimbursement.
  • Walmart-paid education benefits through Live Better U, including tuition, books, and fees for eligible programs.

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