Intern - Customer Success Manager

Location: On-site in Conway, Arkansas, United States

Company

hirify.global provides client-focused services involving customer relationships, account performance, industry research, and emerging technologies.

What you will do

• Help develop and implement client success plans.
• Monitor client satisfaction and proactively address client concerns.
• Prepare for internal and external meetings and support client follow-ups.
• Maintain accurate client meeting artifacts and documentation.
• Identify opportunities to improve client services and operational processes.
• Research industry news, trends, products, services, competitors, and emerging technologies affecting account performance.

Requirements

• Currently pursuing a degree in Business, Marketing, Communications, or a related field.
• Anticipated graduation between May 2027 and December 2027.
• Strong interpersonal, communication, organizational, and attention-to-detail skills.
• Ability to work independently and collaboratively.
• 20–25 hours per week during the semester and up to 40 hours per week during breaks and summer.
• Must have U.S. work authorization that does not now or in the future require visa sponsorship.

Nice to have

• Proficiency with Microsoft Office Suite.
• Experience with CRM software.

Culture & Benefits

• Fast-paced, high-performance work environment.
• Focus on innovation, operational improvement, and challenging the status quo.
• Opportunities for development and advancement from within.
• Emphasis on collaboration, initiative, ethical work, and work-life balance.