Billing & Operations Specialist (Insurance)

Location: On-site in Rochester, New York, United States

Salary: $64,000–$80,000 per year

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related services through technology and human support.

What you will do

• Support bulk renewal processes by calculating and entering rates and client data in Epic and renewal spreadsheets.
• Assist with bulk invoice template creation, service-fee calculations, rebills, and audits.
• Maintain accounts receivable reports, summarize data for leadership and client-facing teams, and flag aging items.
• Manage non-payment letter workflows, make collection calls, document activity in Epic, and respond to billing inquiries.
• Monitor dividend statuses and coordinate with account managers to apply credits during collection efforts.
• Own PRBR agreement tracking and audit coordination while improving invoicing and reporting workflows.

Requirements

• Comfort with an on-site presence in Rochester, New York to support collaboration and cross-functional partnership.
• Ability to work with billing, invoicing, accounts receivable, collections, and financial reporting processes.
• Ability to accurately manage client data, rates, aging reports, and renewal information.
• Ability to communicate with insureds, account managers, accounting staff, service teams, and external stakeholders.
• Ability to make outbound collection calls and document activities in Epic.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid sick time, paid time off, holidays, and employee assistance support.
• 401(k) plan with immediate vesting, HSA, FSA, and commuter benefits.
• Paid maternity and paternity leave, including for adoptive parents.
• Fertility benefits, wellness resources, Calm subscription, legal plan options, and pet insurance.