Associate, Hero Support (12 Month Contract) (HR Operations)

Location: Berlin, Germany; hybrid work with attendance at the Berlin campus 2 days per week

Company

hirify.global operates a global local delivery platform and quick-commerce business across around 65 countries.

What you will do

• Act as the first point of contact for employee questions about People policies and procedures.
• Manage employee queries through JIRA and maintain the internal People Portal knowledge base.
• Prepare employment contracts, amendments, termination letters, certificates, and other transaction-based documents.
• Maintain accurate employee data in Workday and prepare information for payroll and other stakeholder teams.
• Collaborate with Talent Acquisition, People Business Partners, Legal, Payroll, and other People Operations teams.
• Contribute to People projects, process improvements, and operational documentation.

Requirements

• Recent graduate or at least 6 months of experience in People Operations, HR, Business Administration, or a similar field.
• Ability to work independently, prioritize effectively, and manage high-volume process-driven work.
• Experience with HRIS platforms such as Workday, PeopleSoft, or SAP.
• Hands-on experience with CRM or ticketing systems such as JIRA, ServiceNow, or Salesforce.
• Strong attention to detail, analytical and organizational skills, discretion, initiative, and ownership.
• Excellent English communication skills and German at B1 level or higher.

Culture & Benefits

• Hybrid working model with face-to-face collaboration at the Berlin campus.
• 27 days of annual leave, with an additional day in the second and third years of service.
• €1,000 educational budget, language courses, parental support, and access to Udemy Business.
• Health checkups, meditation support, and gym and bicycle subsidies.
• Employee Share Purchase Plan, sabbatical bank, public transport discount, life and accident insurance, and corporate pension plan.
• Digital meal vouchers, food vouchers, and corporate discounts.