Verification Specialist (PropTech)

Location: Manila, Philippines; hybrid arrangement with 2 days working from home. Sunday through Thursday graveyard shift aligned to US Eastern Time.

Company

Real estate software company providing PropTech solutions that support thriving communities and real estate operations.

What you will do

• Process regulated employment and multifamily applicant screening orders across case management and screening platforms.
• Execute federal, third-party, court, identity, employment, medical, driving, and other verification searches.
• Organize applicant documents, retrieve records, schedule drug tests and physical exams, and track appointments.
• Research property ownership and companies, verify professional licenses, conduct references, and review photo IDs.
• Interpret screening results, process consumer disputes, and support client compliance vetting and onboarding.
• Prepare and review quarterly compliance reports and monitor regulatory and legislative changes.

Requirements

• At least 2 years of experience in a BPO, LPO, records research, compliance back-office, or similar analytical environment.
• Strong written English for precise documentation and internal communication.
• Ability to manage a high-volume personal work queue accurately with minimal supervision.
• Comfort learning multiple software platforms and adapting to new tools and processes.
• Availability for a Sunday–Thursday graveyard shift aligned to US Eastern Time.
• Absolute discretion when handling sensitive personal data.

Nice to have

• Background screening experience with companies such as First Advantage, HireRight, Sterling, or Checkr.
• Familiarity with US public records, federal agency databases, or court record research.
• Working knowledge of FCRA or other US consumer reporting regulations.
• Experience in legal process outsourcing, financial services compliance, healthcare records, or government-adjacent operations.

Culture & Benefits

• Career growth opportunities with progressive skill development.
• Supportive and diverse work environment with employee resource groups and inclusion initiatives.
• Hybrid working arrangement with 2 days working from home.
• HMO coverage with free dependent coverage upon hire.
• 20 annual leave days, including 5 credits convertible to cash.
• Access to office gyms in Ortigas and Makati.