Coordinator of Patient Administration (Medical Devices)

Location: Suffolk, Virginia, United States; field-based role with daily work in hospitals, doctors' offices, and other medical establishments within an assigned territory

Annual salary: $50,000–$55,000

Company

hirify.global develops medical devices, software, and related services for serious cardiopulmonary and respiratory conditions.

What you will do

• Visit customers and healthcare accounts to maintain continuity of ZOLL medical device services for clinically appropriate patient cases.
• Review patient plans of care, transitions, reorder documentation, and end-of-use considerations to determine appropriate next steps.
• Coordinate with providers, office staff, ZOLL territory and regional managers, National Accounts, and other departments.
• Manage documentation and follow-up processes to prevent service delays and improve recurring revenue and claims billing yield.
• Provide education and training to hospital and office staff on medical device ordering requirements and workflows.
• Maintain performance metrics and comply with standard operating procedures and healthcare regulations, including HIPAA.

Requirements

• High school diploma or GED required.
• Bachelor's degree or equivalent education and sales experience.
• Experience navigating hospital and clinic environments, collecting documentation, and interacting with providers and patients.
• Valid driver's license required.
• Ability to plan proactively, work autonomously, prioritize competing objectives, solve problems, and manage multiple tasks.
• Approximately 80% travel within the assigned geography; occasional evenings and weekends may be required.

Nice to have

• Healthcare or medical device experience in clinical or billing functions.
• Working knowledge of Microsoft Office, including Power BI, Excel, Word, and Outlook.
• Experience with customer relationship management systems such as Salesforce or Dynamics.

Culture & Benefits

• Work at a growing medical technology company operating in more than 140 countries.
• Contribute to improving outcomes for patients with critical cardiopulmonary conditions.
• Culture emphasizing innovation, self-motivation, and an entrepreneurial spirit.
• Comprehensive benefits plans are available.