Graduate Operations Associate (AI)

Location: Hybrid role based in Bishops Square, Dublin, Ireland; working hours are 9:00am–5:30pm, 37.5 hours per week.

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations.

What you will do

• Complete and manage daily, weekly, and monthly operational reports.
• Respond to internal and external stakeholder queries and provide operational support.
• Maintain service-level agreements, operational targets, and day-to-day workflow activities.
• Support escalations and identify opportunities to improve processes.
• Review, verify, and support the release of client payments.
• Progress from shadowing experienced colleagues to independently managing assigned processes and payment activities.

Requirements

• Graduated within the last two years or due to graduate in 2026, with a minimum 2:2 degree in a relevant discipline.
• Relevant studies include business management, finance, economics, accounting, business administration, financial services, mathematics, or a related business operations, finance, or data analysis discipline.
• Strong organization, time management, attention to detail, accuracy, communication, prioritization, and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to work effectively in a team and learn new tools, systems, and ways of working.
• Visa sponsorship is not available.

Nice to have

• Experience using Microsoft Access.
• Customer service, administration, or stakeholder-facing experience from internships, placements, part-time work, or volunteering.
• Interest in financial services, operational processes, data, and artificial intelligence.

Culture & Benefits

• Structured graduate development through the Rising Professionals Programme.
• Opportunities to progress into the Aspiring Leaders Programme.
• Mentoring and support from experienced colleagues.
• Graduate networking events and opportunities to build internal networks across the business.
• Hybrid working arrangements aligned with business requirements.