Quality Improvement Specialist (Fresh & Cold Chain)

Location: Oberhausen, North Rhine-Westphalia, Germany; on-site quality and cold-chain operations.

Company

JD Logistics, part of hirify.global, provides technology-driven supply chain and logistics services covering warehousing, transportation, last-mile delivery, cold chain, and cross-border operations.

What you will do

• Conduct quality acceptance and inspections for fresh products, including verification of official quarantine certificates.
• Monitor cold-chain temperatures and enforce quality controls across storage and logistics operations.
• Perform inbound quality checks and document verification for local and cross-border suppliers.
• Manage quality exceptions, lead corrective actions, and drive issues through full closure.
• Investigate complaints, non-conforming products, deviations, and potential recalls while maintaining traceability.

Requirements

• Degree in Food Science, Agricultural Science, Supply Chain, or a related field is preferred.
• Proficiency in EU fresh-food import regulations and independent auditing of veterinary, origin, and other quarantine certificates.
• Training or certification in EU Regulation (EC) No 852/2004, HACCP, and BRC; familiarity with BRCGS and IFS Food Standards.
• Hands-on experience with temperature mapping, sensor calibration, cold-chain break risk assessment, CAPA, sampling, product inspection, isolation, and disposition.
• Ability to lead deviation investigations, root-cause analysis, supplier quality resolution, compliant reporting, and official audit preparation.
• Written and verbal English proficiency required, with the ability to collaborate with local and international suppliers.

Nice to have

• HACCP or ISO 22000 Internal Auditor qualification.
• Knowledge of EU food labeling, packaging, weights, complaint handling, and food recall procedures.

Culture & Benefits

• Work in a technology-driven global supply-chain and logistics environment.
• Exposure to smart warehousing, autonomous delivery, cold-chain operations, and cross-border logistics.
• Collaborative, ownership-oriented workplace focused on high-quality results.
• Competitive salary and opportunities to develop skills in a fast-evolving industry.