AI & Automation Operations Manager

Location: Manila, Philippines (fully remote). Work from home or a personal office while supporting a distributed administrative team across time zones. The typical schedule is 40 hours per week, Monday–Friday; specific hours and timezone overlap are discussed during the interview.

Company

Changing Lives Productions is the in-house video production company of hirify.global, producing scripted positive content for global audiences across major social platforms.

What you will do

• Identify inefficient administrative work and improve it through AI, automation, and process design.
• Build automated workflows, reminders, triggers, alerts, escalation systems, recurring reports, and status updates.
• Use AI for research, summarization, organization, drafting, analysis, and reusable team workflows.
• Create and maintain SOPs, checklists, ownership structures, deadlines, quality controls, and escalation paths.
• Keep recurring administrative reviews, inventories, subscription checks, account reviews, and invoice follow-ups running reliably.
• Partner with the Admin Manager, evaluate AI tools, train users, and improve processes from discovery through implementation and follow-through.

Requirements

• Systems-oriented approach with a strong focus on simplifying, streamlining, and automating work.
• Hands-on experience building workflows with ChatGPT or similar AI platforms, AI agents, and Zapier, Make, or n8n.
• Working knowledge of Slack, Google Workspace, Airtable, Notion, project-management platforms, forms, databases, dashboards, and reporting tools.
• Experience converting informal or inconsistent work practices into documented SOPs and processes.
• Strong organization, attention to detail, independent judgment, initiative, communication, and follow-through.
• Awareness of AI cost management, security, privacy, and access controls.

Nice to have

• Knowledge of APIs, webhooks, and spreadsheet automation.
• Experience with Asana, monday.com, ClickUp, or similar project-management platforms.

Culture & Benefits

• Fully remote work from home or a personal office.
• Support for a distributed administrative team working across time zones.
• Regular Monday–Friday schedule with 40 hours per week.
• Opportunity to improve administrative infrastructure through AI, automation, and reliable systems.