Incident Manager (Cybersecurity)

Location: Based in Stockholm with office attendance typically 2–3 days per week; the posting also lists Columbus.

Salary: $147,326–$184,806 USD annually, plus potential equity, health and wellness stipends, and insurance benefits.

Company

Klarna builds an everyday finance network serving more than 120 million consumers across 26 countries.

What you will do

• Lead the response to high-impact operational and cyber-security incidents across banking and financial-services systems.
• Coordinate technical teams, domain owners, and senior stakeholders during high-pressure incidents.
• Make and communicate real-time decisions while priorities shift and information is incomplete.
• Establish incident ownership, challenge assumptions, and drive root-cause analysis and mitigation.
• Apply DORA, NIS2, GDPR, and PCI DSS requirements to incident management and reporting.

Requirements

• Experience leading high-impact incidents as a cyber incident manager or operations lead.
• Background in incident management, cyber incident response, or blue-team work.
• Strong technical understanding of banking and financial-services environments.
• Hands-on experience with AWS or another large-scale cloud environment.
• Ability to make decisions under pressure and coordinate multiple stakeholders clearly.
• Willingness to work from Stockholm and participate in a compensated on-call rotation.

Culture & Benefits

• Co-located teams generally meet in the office 2–3 days per week.
• Compensated on-call rotation as part of the incident response team.
• Potential equity rewards, monthly health and wellness stipends, and life, medical, dental, and vision insurance.
• Equal employment opportunities and support for reasonable accommodations during the hiring process.