Solutions Architect (Customer Lake)

Location: Munich, Germany

Company

Databricks is a Data and AI company providing a unified platform for data, analytics, applications, and agents.

What you will do

• Guide strategic customers through implementations involving Customer 360, data architecture, data engineering, identity resolution, audience activation, and agent deployment.
• Collaborate with GTM leadership and account teams to drive Customer Lake adoption from initial Customer 360 development through CDP augmentation or replacement.
• Build technical credibility with CMOs, MarTech leaders, data engineering teams, and marketing and analytics stakeholders.
• Deliver workshops, proofs of concept, presentations, demos, and customer-facing technical collateral.
• Influence the product roadmap by translating field insights into recommendations for Product and Engineering.
• Act as the tier-3 escalation point for complex technical challenges and refine sales qualification and POC intake processes.

Requirements

• 5+ years of experience in CDP, MarTech, or customer data engineering, including 3+ years in customer-facing, pre-sales, or consulting roles.
• Experience designing data and AI applications for marketing and customer engagement, including identity resolution, segmentation, personalization, next-best-action, and agentic AI workflows.
• Deep familiarity with CDP and MarTech/AdTech platforms such as Salesforce Data Cloud, Adobe, Segment, Treasure Data, or Braze.
• Experience with governed data products, SQL or natural-language audience definition, reverse-ETL and activation pipelines, and metric, identity, and consent governance in Unity Catalog.
• Hands-on experience with AWS, Azure, or GCP and cloud-native data ingestion, activation, and governance.
• Undergraduate degree or higher in Computer Science, Data Science, Applied Mathematics, Engineering, or a related technical field.

Nice to have

• Experience collaborating with Global System Integrators and third-party consulting organizations.
• Experience with customer data migration strategies and composable-CDP architectures.

Culture & Benefits

• Work within a dedicated global go-to-market organization focused on Customer Lake adoption and growth.
• Comprehensive employee benefits and region-specific perks.
• Inclusive workplace committed to equal employment opportunity and diversity.