Senior Site Reliability Engineer - Batch Management (FinTech)

Location: Toronto, Canada; hybrid work with 2 days per week in the office. North America EST shift required.

Company

SimCorp, an independent subsidiary of hirify.global Group, provides integrated investment management solutions for investment and asset managers.

What you will do

• Operate and maintain SimCorp Dimension for clients through the cloud-based SCDaaS offering.
• Assess incidents, take appropriate action, maintain ownership of escalations, and provide timely status updates.
• Monitor service delivery and resolve issues according to ITSM, SLA, and OLA requirements.
• Collaborate with global teams and customers to resolve end-user issues and guide them on SimCorp Dimension usage.
• Generate and implement services aligned with SCDaaS standards while maintaining documentation and knowledge-base content.

Requirements

• 3–5 years of related technical experience and a Bachelor’s degree or higher in an IT-related field.
• Experience with enterprise job schedulers such as Control-M, JAMS Scheduler, AWS Batch, Oracle SaaS Batch Scheduler, or ActiveBatch.
• Knowledge of automation, operations, public cloud platforms such as Azure, virtualization, middleware, operating systems, networking, and databases.
• Experience supporting mission-critical applications, high-availability environments, and multiple environments through upgrades, patches, refreshes, and scheduled jobs.
• Experience with incident, service fulfilment, change, release, and problem management, as well as Service Desk tools such as RemedyForce, ServiceNow, or JIRA.
• Experience with SimCorp Dimension or other large financial services software is valued.

Nice to have

• ITIL v3 or v4 certification.

Culture & Benefits

• Hybrid workplace model with flexible working hours.
• Attractive salary, bonus scheme, and pension benefits.
• Three weeks per quarter for skills development and contribution to company initiatives through IP sprints.
• Personalized professional development opportunities.
• Equal-opportunity workplace focused on collaboration, customer success, and continuous growth.

Hiring process

• Applications are reviewed continuously through the career site.
• Applications should be submitted in English without photos, age, or other non-professional personal information.
• The approximate CV review time is three weeks.