Visual Merchandiser Manager, Regent St

Location: 222 Regent St., London W1B 5TR, UK; onsite at the COS Regent St store

Company

COS offers ready-to-wear clothing and accessories focused on quality, lasting design, craftsmanship, innovation, and contemporary fashion.

What you will do

• Deliver inspiring visual merchandising, styling, and product presentation to enhance the in-store customer journey.
• Execute global visual brand guidelines across windows, mannequins, and shop-floor displays.
• Use sales performance, customer insights, and local market trends to guide visual merchandising decisions.
• Plan and implement window displays, mannequin styling, and commercial store presentations.
• Visit stores, monitor visual standards, provide coaching, and report on merchandising performance.
• Lead, develop, and inspire Visual Merchandisers while collaborating with Area Visual and Store Management teams.

Requirements

• Advanced visual merchandising experience across windows, mannequins, styling, and in-store displays.
• Strong understanding of fashion trends, silhouettes, seasonal styling, and local market influences.
• Experience using KPIs, sales data, customer behaviour, and feedback to improve commercial results.
• Experience leading, coaching, and developing a team.
• Strong communication, collaboration, problem-solving, adaptability, and customer-focused skills.
• English language skills and flexibility to work evenings, weekends, and holidays are required.

Culture & Benefits

• Full-time contract of 39 hours per week.
• 25% staff discount across H&M Group brands, available in-store and online.
• Participation in the H&M Incentive Program.
• Inclusive, diverse, and equitable workplace with development opportunities.

Hiring process

• Apply by submitting a CV in English as soon as possible.