Payroll Tax Operations and Services Associate

Location: Remote - United States

Salary: $19.50–$37.50 per hour depending on work location, plus potential cash bonus, equity rewards, and benefits.

Company

hirify.global is a financial technology platform offering products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Process full-cycle payroll tax work, including payroll runs, audits, tax filings, payments, and compliance across active jurisdictions.
• Research and resolve complex federal and state payroll tax notices from intake through confirmed closure.
• Prepare agency responses, supporting documentation, amended payroll tax returns, and payroll corrections.
• Manage a case queue according to SLA deadlines and maintain complete case documentation.
• Analyze customer, system, and agency data to identify process or system deficiencies.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams while mentoring TP1 staff.

Requirements

• 2–3+ years of hands-on payroll tax experience focused on notices, amended returns, and payroll error correction across multiple states.
• Knowledge of IRS and state agency notices, payroll tax filing and payment regulations, FICA, FUTA, FITW, deposit schedules, penalties, and interest.
• Experience preparing federal Form 941-X, W-2c, and state amended payroll tax returns, including complex local jurisdictions.
• Multi-state payroll tax expertise covering reciprocal agreements, resident and nonresident taxation, SUI, and local tax compliance.
• Experience with a payroll platform and case management systems such as Salesforce; Excel or Google Sheets skills including VLOOKUP, pivot tables, and reconciliation auditing.
• Fundamental Payroll Certification (FPC) required; an Associate's or Bachelor's degree in Accounting, Business, or Finance is preferred.

Nice to have

• Certified Payroll Professional (CPP), especially for candidates with 4+ years of experience.
• Experience in a payroll service bureau, PEO, or multi-client payroll tax environment.
• Active pursuit of CPP certification.

Culture & Benefits

• Remote work within the United States.
• Competitive pay-for-performance compensation.
• Eligibility for cash bonus, equity rewards, and benefits according to applicable plans and programs.
• Cross-functional collaboration and opportunities for coaching and professional development.