Payroll Tax Operations and Services Specialist

Location: Remote - United States

Salary: $25.00–$49.00 per hour depending on work location, plus potential cash bonus, equity rewards, and benefits.

Company

hirify.global is a financial technology platform supporting products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Process full-cycle payroll tax cases, including payroll runs, audits, tax filings, payments, and compliance across active jurisdictions.
• Research and resolve complex federal and state payroll tax notices from intake through confirmed closure.
• Prepare agency responses, supporting documentation, and amended payroll tax returns including Form 941-X and state equivalents.
• Identify payroll errors, quantify tax impacts, document correction audit trails, and complete resolution workflows.
• Manage the personal work-in-progress queue according to SLA dates and maintain complete case documentation.
• Analyze customer, system, and agency data and contribute to SOP and knowledge-base updates.

Requirements

• 2–3+ years of hands-on payroll tax experience focused on notice resolution, amended returns, and payroll error correction across multiple states.
• Experience independently resolving balance-due, penalty, SUI rate change, deposit discrepancy, and account mismatch notices.
• Knowledge of federal and state payroll tax regulations, including FICA, FUTA, FITW, deposit schedules, penalties, interest, reciprocal agreements, and multi-state taxation.
• Experience preparing and approving federal and state amended returns, including Form 941-X and W-2c.
• Proficiency with at least one payroll platform and case management systems such as Salesforce.
• Excel or Google Sheets skills including VLOOKUP, pivot tables, and reconciliation auditing; Fundamental Payroll Certification (FPC) required.

Nice to have

• Certified Payroll Professional (CPP), especially for candidates with 4+ years of experience.
• Associate's or Bachelor's degree in Accounting, Business, or Finance.
• Experience in a payroll service bureau, PEO, or multi-client payroll tax environment.

Culture & Benefits

• Remote work within the United States.
• Performance-based compensation approach.
• Potential cash bonus, equity rewards, and benefits under applicable plans and programs.
• Cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams.
• Opportunities for coaching, mentoring, and accelerated development for CPP holders.