Senior Product Manager - Multiproduct Experience Enablement (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: New York; hybrid setup. The company is currently operating remotely and plans to transition to a hub-centric hybrid strategy with hubs in Mexico City, Guadalajara, Bogotá, Buenos Aires, Rio de Janeiro, and São Paulo.
Salary: Competitive salary; initial stock options grant and annual performance bonus.
Company
is a Series C fintech company building AI-powered financial products for Latino immigrants in the United States, including remittances, consumer lending, wallets, and payments.
What you will do
- Own the self-service Flow Platform, including agent and flow configuration, reusable primitives, administration tools, catalogs, versioning, launch gates, rollout, and rollback.
- Enable domain teams throughout onboarding, migration, launch, and continuous improvement by turning recurring needs into reusable platform capabilities.
- Define flow-level testing, evaluation, experimentation requirements, standard scenarios, launch criteria, and success metrics.
- Partner with CX Platform and Support on human handoff workflows, including context transfer, cancellation, reclaim, return to automation, and service-level agreements.
- Establish platform governance and operationalize experience, safety, localization, compliance, and proactive-flow standards through tooling and launch processes.
Requirements
- Strong technical product-management background with experience partnering closely with engineering teams on complex platform or infrastructure products.
- Experience with API products, developer platforms, internal tools, workflow systems, or products used primarily by technical or operational teams.
- Ability to understand system architecture, service boundaries, data flows, integration patterns, and technical trade-offs and translate them into product requirements.
- Experience defining reusable primitives, interfaces, governance, and self-service capabilities for multiple independent teams.
- Strong cross-functional leadership across Engineering, Product, Design, Data, Compliance, Support, and platform consumers, including migrations and change management.
- Advanced English is required.
Nice to have
- Familiarity with testing frameworks, observability, release management, experimentation, or AI evaluation.
Culture & Benefits
- Initial stock options grant and annual performance bonus.
- 401(k), health, dental, and vision plans.
- Unlimited paid time off and paid parental leave.
- Continuous learning opportunities and growth in an entrepreneurial environment.
- Remote work is currently available, with a planned transition to a hub-centric hybrid model.
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