Operations Coordinator I

Location: Must be based in the greater Minneapolis–St. Paul, Minnesota area and work onsite. The primary work location is Hennepin County Government Center in Minneapolis, with regular travel to the Minnesota office and Minnesota BCA office. The schedule is 25 hours per week, Monday through Friday, five hours per day between 8:00 AM and 4:30 PM CST/CDT.

Company

hirify.global develops real estate software that supports property and community operations.

What you will do

• Conduct criminal court record research using public-access resources at the assigned Minnesota courthouse.
• Search records using name variations and identifying information, evaluate potential matches, and document findings accurately.
• Complete requests when no applicable records are found and investigate verification requests, corrections, and discrepancies.
• Follow quality-control procedures, escalate uncertain matches and process exceptions, and protect personally identifiable information.
• Prepare, distribute, collect, review, and track fingerprint cards as staffing and workload require.
• Deliver fingerprint cards to the Minnesota BCA and provide backup courier, records-processing, and administrative support.

Requirements

• High school diploma or equivalent.
• Residence in the greater Minneapolis–St. Paul, Minnesota area and reliable personal transportation are required.
• Ability to work onsite for the full 25-hour weekly schedule and travel regularly between the courthouse, Minnesota office, and Minnesota BCA office.
• Basic computer proficiency, including data entry, document scanning, file attachment, tracking updates, and use of internal systems.
• Strong attention to detail, critical thinking, time management, and ability to follow documented procedures independently.
• Ability to handle confidential information and PII, communicate findings clearly, and physically handle, transport, scan, mail, and securely dispose of paper documents.

Nice to have

• Experience in administrative work, records processing, court records, mailroom, courier, compliance, or operations support.
• Experience handling confidential documents or conducting detailed records research.
• Experience with tracking systems, spreadsheets, case-management tools, checklists, or audit-sensitive workflows.

Culture & Benefits

• Part-time schedule of 25 hours per week with flexible daily hours within the specified work window.
• Process-driven work with minimal client communication and a focus on internal execution.
• Inclusive workplace supporting diversity, equity, and belonging.
• Employee resource groups and tailored development resources.