Associate I - Carrier Credentialing

Location: On-site at the Studio Park office in Grand Rapids, Michigan, United States

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related solutions.

What you will do

• Review and analyze data for accuracy and organize it in centralized locations.
• Support testing and development initiatives involving AI.
• Troubleshoot AI-built workflows and report issues.
• Maintain regulatory documents and provide accurate administrative support to the Regulatory Affairs team.
• Prioritize competing needs, manage deadlines, and follow projects through to completion.
• Protect confidential information and support team and cross-functional operations.

Requirements

• Associate degree or equivalent education and experience.
• At least two years of general office experience, including one year in customer service and/or administrative work.
• Excellent PC skills, including Microsoft Office Suite, Adobe, and internet applications.
• Strong proofreading, written and verbal communication, problem-solving, time management, and prioritization skills.
• Ability to multitask, work independently, maintain accuracy, and handle sensitive information discreetly.
• Comfort with an on-site presence in Grand Rapids, Michigan to support collaboration and cross-functional partnership.

Culture & Benefits

• Collaborative, entrepreneurial environment focused on innovation and client service.
• Medical, dental, vision, life, disability, fertility, and wellness benefits.
• Paid time off, holidays, paid sick time, an Employee Assistance Program, and Calm app access.
• 401(k) with immediate vesting, HSA and FSA options, commuter benefits, and employee discounts.
• Paid maternity and paternity leave, legal plan options, and pet insurance.