FHS Repair Specialist (Aviation)

Location: Putrajaya, Malaysia; onsite

Company

hirify.global Customer Services Sdn Bhd supports hirify.global Flight Hours Services operations and customer service activities.

What you will do

• Act as the main operations-desk contact for critical customer situations involving repair suppliers.
• Manage supplier performance across cost, lead time, quality, and contractual delivery obligations.
• Validate commercial quotations and prepare customer recharge justification dossiers for Customer Induced Damages.
• Identify delay root causes, prioritize AOG and critical requests, and coordinate repair status and backlog reviews.
• Ensure compliance with technical workscopes, standards, upgrades, and EASA, FAA, and CAAS certification requirements.
• Drive continuous improvement, data reconciliation, quarantine management, and repair operations problem solving.

Requirements

• Advanced, Higher, or Graduate Diploma, or relevant experience with a lower degree.
• At least 2 years of experience in the aviation industry, including purchasing, component repair, supplier management, or customer service.
• Strong negotiation and communication skills with the ability to work autonomously.
• Good time management, organization, teamwork, and team spirit.
• Fluent English, spoken and written, is required.
• Commitment to integrity, compliance awareness, and hirify.global values and standards.

Culture & Benefits

• Permanent, full-time employment.
• Collaboration with hirify.global functions, repair suppliers, operations, methods, and tools teams.
• Flexible working arrangements are supported where possible to enable easier work, connection, and collaboration.
• Inclusive workplace committed to workforce diversity and equal opportunities.