обновлено 1 день назад
Technical Support Engineer
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Вакансия из Hirify RU Global, списка компаний с восточно-европейскими корнямиДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
Location: Remote with hubs in Dubai, Yerevan, London, and Belgrade
What you will do
- Perform daily system checks and respond to alerts.
- Assist L1 Support and Compliance teams with technical issues.
- Investigate and resolve payment discrepancies between systems.
- Analyze microservices logs and handle incident reports.
- Escalate incidents as needed following instructions.
Requirements
- Minimum 2 years experience in L2 Tech Support.
- English proficiency at B1 level or higher.
- Experience in fintech projects.
- Strong SQL and command line skills.
- Basic scripting, Excel, and web application knowledge.
- Basic understanding of blockchain technology.
Culture & Benefits
- Remote work with access to international hubs.
- Compensation for medical expenses and equipment provided.
- 20 paid vacation days, 11 days off, and 14 paid sick leave days annually.
- Regular performance reviews and non-bureaucratic management.
- Access to internal conferences, English courses, and corporate events.
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