Support Manager (Fintech)

Location: Remote (Global, must be available in GMT+3 time zone)

Company

PayTeria is an international fintech product company developing next-generation payment technologies.

What you will do

• Communicate effectively with payment providers to resolve issues.
• Review system logs to identify and troubleshoot technical problems.
• Execute basic SQL queries against databases to investigate transaction data.
• Participate in integration processes for new clients and channels.
• Test payment functionality to ensure smooth transaction processing.

Requirements

• Minimum 2 years of experience in processing, banking, or the fintech payments industry.
• Ability to understand and work with client and provider APIs.
• Proficiency in reviewing logs and running basic database queries.
• English: B2 level required for written communication.
• Strong communication and problem-solving skills.

Culture & Benefits

• 100% remote work environment.
• Opportunities for professional growth, mentorship, and career development.
• Access to top industry events and conferences.
• Competitive compensation package tailored to experience.
• Collaborative team environment with knowledge-sharing culture.