Business Analyst/Operations Support Administrator (Hybrid)

Location: Must reside in the greater Seattle area and work on-site 1–2 days per week in a hybrid arrangement. Collaboration with teammates across various US time zones is required.

Salary: $85,000–$95,000 per year.

Company

hirify.global is a consulting firm that helps large technology enterprises define, manage, benchmark, and market their solutions and services.

What you will do

• Gather and translate business needs into clear requirements, plans, and actionable next steps.
• Support Power BI reporting, Dynamics 365 customer engagement workflows, and the creation of wireframes or mockups for development teams.
• Validate and test new features and changes, ensuring alignment with requirements and business goals.
• Collaborate with developers, product managers, insights teams, and end users to refine requirements and define quality metrics.
• Document updates in Dynamics 365 and SharePoint and facilitate short user training sessions.
• Plan and support workshops, meetings, events, communications, documentation, and other operational activities.

Requirements

• Recent hands-on experience creating and using Power BI dashboards.
• Previous business analyst experience with operational team support.
• Strong Excel skills.
• Analytical mindset with strong problem-solving and structuring abilities.
• Ability to work independently, take ownership, communicate clearly, and manage multiple priorities.
• Ability to learn new tools, systems, and subject areas quickly and collaborate across teams.

Culture & Benefits

• Full-time hybrid work with regular on-site collaboration.
• Inclusive and equitable working environment with a stated commitment to diversity, equity, and inclusion.
• Health insurance and flexible spending account.
• Life and disability insurance.
• Paid time off and retirement plan.