Senior Associate, Builder AXP (Adobe AEP/AJO)

Location: Remote nationwide within the U.S. The role operates on Eastern Standard Time (EST), may require travel to hirify.global offices 1–2 times per year, and requires a dedicated workspace capable of protecting member PHI/HIPAA information.

Salary: $94,900–$130,500 per year, plus eligibility for a bonus incentive plan.

Company

hirify.global is a U.S. healthcare company providing insurance and healthcare services through hirify.global and CenterWell.

What you will do

• Configure, test, deploy, and iterate personalized journeys and campaigns in Adobe Journey Optimizer.
• Build, refine, and validate audience segments in Adobe Experience Platform using behavioral signals and profile attributes.
• Collaborate with lifecycle marketers, data scientists, channel leads, analytics teams, and other technical and business stakeholders.
• Perform quality assurance across events, wait steps, personalization rules, and cross-channel triggers.
• Monitor journey performance, resolve execution issues, and refine orchestration logic to improve outcomes.
• Support AJO and AEP governance, best practices, team upskilling, and continuous improvement.

Requirements

• Bachelor’s degree in marketing, business, or a related field, or 3–5 years of experience working within a marketing campaign delivery team.
• At least 3 years of experience in marketing operations, lifecycle marketing, or digital campaign execution.
• At least 2 years of hands-on experience configuring journeys or campaigns in Adobe Journey Optimizer, Adobe Experience Platform, Salesforce Marketing Cloud, or similar platforms.
• At least 2 years of experience with customer journey logic, event triggers, decision orchestration, and personalization.
• Strong communication and collaboration skills across technical and business teams.
• Ability to work in agile pod-based or cross-functional environments.

Nice to have

• Adobe AJO or Salesforce Marketing Cloud journey and campaign building experience.
• Adobe AEP/AJO or Salesforce Marketing Cloud certifications.
• Familiarity with Adobe Real-Time CDP, XDM schemas, event tagging, JSON, event payloads, or API-driven personalization.
• Experience in regulated healthcare or financial services industries.
• Experience with responsive email design, accessibility standards, and Next Best Action personalization frameworks.

Culture & Benefits

• Fully remote work within the U.S. with occasional travel to hirify.global offices for training or meetings.
• Home internet requirements of at least 25 Mbps download and 10 Mbps upload.
• Medical, dental, and vision benefits, plus a 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short- and long-term disability coverage, life insurance, and additional well-being benefits.