Localization Operations Manager (Gaming)

Location: Shanghai, China

Company

Riot Games develops player-focused video games, including League of Legends, for a global player community.

What you will do

• Integrate localization requirements into production, development, publishing, scope, and release timelines.
• Oversee localization workflows from source readiness through delivery, ensuring quality and on-time outcomes.
• Monitor execution health, resolve blockers, and maintain predictable delivery across distributed teams.
• Develop scalable workflows, runbooks, systems, and operational programs.
• Use localization management systems, CMS platforms, automation, and AI-enabled solutions to improve efficiency and visibility.
• Coordinate regional and global stakeholders, identify operational and compliance risks, and drive mitigation strategies.

Requirements

• 6+ years of experience in localization operations, production, or program management in gaming, technology, or entertainment.
• Experience supporting complex global launches and distributed teams.
• Strong understanding of localization pipelines, internationalization, and QA processes.
• Experience with localization management systems, CMS platforms, and project management tools such as Jira.
• Strong stakeholder management and communication skills, including the ability to influence without authority and simplify complex workflows.
• Professional proficiency in English and Mandarin.

Nice to have

• Experience scaling global operational systems or programs.
• Familiarity with automation or AI-enabled localization workflows.
• Experience in change management or operational transformation.
• Understanding of regional compliance and publishing requirements in China.

Culture & Benefits

• Player-focused decision-making centered on improving player experiences.
• Collaborative work across Production, Development, Publishing, Localization, and regional stakeholders.
• Culture that encourages experimentation, different perspectives, and challenging constraints.
• Emphasis on craft expertise, player empathy, and thoughtful decision-making.