Financial Relationship Banker (Lowell, MI)

Location: Lowell, Michigan, United States; office-based

Company

hirify.global provides branch banking services and financial products for consumer and business customers.

What you will do

• Provide customer service and resolve consumer and business customer issues.
• Identify financial goals and recommend appropriate deposit, loan, and other banking products and services.
• Grow and retain customer relationships through appointments, referrals, follow-up programs, and internal partnerships.
• Educate customers about online, mobile, and ATM banking technology.
• Maintain knowledge of banking products, services, technology, and policies.
• Follow operational, security, risk, and regulatory procedures.

Requirements

• High school diploma or GED.
• At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or a comparable military administration, contracting, or civil affairs role.
• Currently authorized to work full-time in the United States.
• Ability to build, deepen, and retain customer relationships.
• Strong verbal and written communication skills, with comfort using mobile and online banking services.
• Knowledge of consumer and business deposit products is preferred.

Nice to have

• Bachelor's degree.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office-based workplace with arrangements determined by the hiring team.
• Immigration sponsorship and assistance obtaining work permission are not available.
• Equal opportunity and tobacco-free hiring practices.