Client Success Manager (AdTech)

Location: Remote, Uzbekistan market

Company

Evido is a marketing and adtech company providing data-driven advertising solutions across Meta, TikTok, Telegram, and other platforms.

What you will do

• Manage an assigned client portfolio through onboarding, account setup, campaign launch, and stabilization of regular advertising spend.
• Help clients configure and operate advertising accounts across Meta, TikTok, Telegram Ads, and Google Ads.
• Monitor account blocks, spending limits, and service disruptions, coordinating with platform support to resolve issues.
• Coordinate with Product, Support, and Finance teams and handle incoming requests through live chat and a Telegram bot.
• Drive client retention and growth by identifying account opportunities, proposing additional platforms or budget increases, and supporting upsell activities.
• Track commercial terms and prepare regular spend and performance reports for key clients.

Requirements

• Uzbek: native or fluent; Russian: C1/C2; English: B2 or above.
• At least 1–2 years of experience in digital, advertising, client service, an agency, an adtech company, an advertising platform, or on the advertiser side.
• Basic understanding of digital advertising and ad account infrastructure, including Business Manager, TikTok Business Center, Google Ads MCC, credit lines, and billing.
• Genuine interest in digital advertising and adtech, with motivation to develop in client success.
• Confidence using Excel or Google Sheets and AI tools such as ChatGPT and Claude for analytics and spend reporting.

Culture & Benefits

• Remote work with flexibility to organize the workday.
• Opportunities for personal and professional growth within a fast-growing international company.
• Competitive compensation.
• Close collaboration with the Product team and company leadership.
• Hands-on exposure to Meta, TikTok, Google, and Telegram advertising platforms.
• Friendly, modern environment encouraging initiative and growth.