Sales Operations Specialist (Salesforce)

Location: Stockholm, Sweden; hybrid

Company

Dun & Bradstreet provides business decisioning data and analytics that help companies grow, manage risk, and innovate.

What you will do

• Analyze sales performance data to identify trends, opportunities, risks, and actionable commercial insights.
• Maintain data quality across sales systems and develop CRM-based dashboards and reports covering pipeline health and sales performance.
• Support territory planning, customer segmentation, account allocation, sales coverage, and productivity initiatives.
• Coordinate quarterly business reviews, account planning, sales planning, performance management, and sales operations projects.
• Advise the local sales organization on CRM best practices, reporting, sales processes, and operational efficiency.
• Collaborate with Sales, Marketing, Finance, Customer Success, and regional Sales Operations teams on transformation, governance, compliance, and process improvement.

Requirements

• Bachelor’s degree in Business, Marketing, Information Systems, Data Analytics, or a related field.
• 6+ years of experience in Sales Operations, Revenue Operations, Business Analytics, Commercial Excellence, or a similar function.
• Strong understanding of CRM platforms, especially Salesforce, including pipeline management, forecasting, and sales effectiveness.
• Advanced Power BI, Excel, and Microsoft Office skills, including dashboard development, reporting, and performance analysis.
• Strong organizational, project management, communication, stakeholder management, and business analysis skills.
• Fluency in English and Swedish is required; CVs must be submitted in English.

Nice to have

• Experience using automation, AI-powered tools, or emerging technologies to improve processes, reporting, and business outcomes.
• Curiosity about new technologies, data-driven decision-making, and continuous process improvement.

Culture & Benefits

• Hybrid and flexible working arrangements for most roles.
• Two paid volunteer days and one paid health and wellness day each year.
• Annual wellness and sports benefit.
• Collective agreement, pension, insurance, and parental pay allowance.
• Access to free support and counselling services, plus four additional paid days to use around public holidays.