Manager, Solutions Engineering (Observability)

Location: United States (Remote)

On-target earnings: $234,000–$278,000 per year in the US, plus restricted stock units.

Company

hirify.global develops Grafana Cloud, an open-source and standards-based observability platform used by more than 10,000 organizations.

What you will do

• Recruit, ramp, mentor, and manage a diverse team of presales Solution Engineers.
• Lead as a player-coach, balancing field responsibilities with team coaching and performance management.
• Act as an executive sponsor for key regional accounts and provide thought leadership to customers and internal stakeholders.
• Partner with Sales, Marketing, Customer Experience, Product Management, and Engineering on regional go-to-market, adoption, community, and customer-success programs.
• Guide customer evaluations through discovery, demonstrations, stakeholder interviews, workshops, technical validation, proofs of value, and mutual account plans.
• Own team planning, pipeline-generation initiatives, performance reporting, and regional financial targets.

Requirements

• Must be located in the United States.
• At least 5 years of experience in the high-tech industry in roles such as Developer, Sales Engineer, Solutions Architect, or Manager.
• Experience mentoring, developing, and managing people over time.
• Experience implementing or executing formal sales methodologies, including Command of the Message or MEDDPICC-style qualification frameworks.
• Experience selling monitoring, data, or visualization products and owning a book of business while exceeding quarterly targets.
• Ability to partner effectively with sales leadership counterparts.

Nice to have

• Experience with open-source selling or cloud-first and product-led sales motions.
• DevOps experience, including infrastructure as code, CI/CD, or GitHub Actions.

Culture & Benefits

• 100% remote work with a global team across more than 40 countries.
• Open-source roots, transparent communication, high trust, autonomy, and outcome-focused collaboration.
• Career growth pathways and visible, approachable leadership.
• In-person onboarding for new employees.
• 30 days of annual leave, including 3 Grafana Shutdown Days, subject to local legislation.
• Restricted stock units are included in all roles.