Operations Specialist I – WMS and Controls

Location: Middletown, Pennsylvania, United States; onsite

Company

hirify.global provides industrial automation and related technologies supporting distribution and operational systems.

What you will do

• Support daily first-shift operation and effective use of WMS, controls systems, and automated material handling technologies.
• Act as a WMS key user by assisting users, maintaining work instructions, and supporting logistics process execution.
• Investigate, document, troubleshoot, and escalate WMS, controls, and automation issues to internal teams, software providers, and vendors.
• Participate in system implementations, upgrades, user acceptance testing, validation, and process improvement projects.
• Monitor system and operational performance, analyze data, and recommend improvements to inventory accuracy, productivity, throughput, and service levels.
• Support ASRS equipment and coordinate escalation of mechanical concerns to maintenance personnel.

Requirements

• Associate degree in business administration, information technology, supply chain management, logistics, or a related field, or equivalent education and experience.
• At least 3 years of experience in warehouse operations, distribution, logistics, inventory management, WMS, controls systems, or a related environment.
• Proficiency with personal computers, Microsoft Office applications, and business software systems.
• Strong attention to detail, organization, communication, troubleshooting, and time-management skills.
• Ability to work collaboratively, prioritize multiple tasks, adapt to changing needs, and follow operational and safety standards.
• Ability to lift up to 70 lbs, stand for extended periods, maintain regular attendance, and work flexible hours, overtime, and weekends when necessary.

Culture & Benefits

• Medical, dental, and vision coverage.
• 401(k) matching and paid time off.
• 16 weeks of fully paid maternity leave and 10 weeks of fully paid paternity leave.
• Life insurance and short- and long-term disability benefits.
• Work environment focused on accountability, collaboration, customer service, continuous learning, and operational safety.